TICKETING POLICIES
The Redding Civic Auditorium Box Office and its website are the only authorized outlets for tickets to performances inside the auditorium and out on the lawn. Etix is Redding Civic Auditorium’s ONLY authorized ticketing provider. Tickets purchased from sources such as brokers or third-party websites, are purchased at the consumer’s own risk. By purchasing from Etix, our official ticket provider, you are assured that the tickets you receive are valid, are being sold to you at face value, and will be honored by the Civic Auditorium.
Beware of Ticket Scams
There are many online websites or “brokers” that will lead you to believe that they are an official website for ticket purchases for our events. BEWARE of these websites! If you’re not on reddingcivic.com or etix.com, you’re in the wrong place.
This website is the official starting place for online ticket transactions for the Redding Civic Auditorium. Always start here or from a reddingcivic.com email to purchase tickets online. You will be directed to the Etix ticketing platform: this is the official ticketing system of the Redding Civic Auditorium.
If you purchase tickets from another website or ticket broker, we cannot guarantee that those tickets are legitimate. If there is a problem with tickets purchased from such companies, we will not be able to assist you. Some of the most popular ticket brokers, and third party sellers (NOT authorized by our venue) are Vivid Seats, Ticketmaster, Tickets Center, Ticket Smarter, Event Tickets Center, just to name a few.
No Refunds, Exchanges, or Returns
The Redding Civic Auditorium does not refund, exchange or return tickets that have been purchased. All ticket sales are final.
Ticket Limits
For some pre-selected performances, we will typically impose a predetermined amount of tickets per show per person (regardless of the number of transactions) in order to provide tickets to as many patrons as possible. We reserve the right to cancel, without notice, any or all orders and tickets from individuals who exceed the posted limits. This includes multiple orders associated with the same name, e-mail address, billing address, credit card number or other information. Persons or organizations purchasing on behalf of a group of 15 people or more, with a group sales contract, are exempted from this policy. Redding Civic Auditorium members also are exempted from the policy.
Notice to Resellers
Because of the popularity of shows at the Redding Civic Auditorium, resellers (also known as ticket scalpers) will purchase our tickets and then re-sell them to unwitting consumers at grossly inflated prices. In order to stop resellers, the Redding Civic Auditorium scrutinizes all ticket orders and reserve the right to cancel, without notice, any purchases that we deem to be suspicious. For example, an order for ten concert tickets from an individual in Florida or other distant location is very likely to be cancelled. If you have placed such an order that the Redding Civic Auditorium cancels, and you dispute our decision, you may call our Ticket Office at (530) 229-0022 to discuss the reason for your purchase.
Redding Civic Auditorium only sells tickets through reddingcivic.com, etix.com, or our physical Box Office, located at 700 Auditorium Dr. in Redding.
If you are having trouble with an online ticket purchase, or have questions about the legitimacy of your tickets, contact our Box Office at 530-229-0022 Friday and Saturday, 11-5. You can also email us at info@reddingcivic.com!
